Effective Date: 25 March, 2026
Maithra partners with verified suppliers and logistics providers to ensure safe and timely delivery.
1. Order Processing
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Orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or holidays are processed the next working day.
2. Delivery Time
Estimated delivery times
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Standard Delivery: 3–7 business days
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Express Delivery (if available): 1–3 business days
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Remote areas may take additional time.
3. Shipping Charges
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Shipping charges are calculated at checkout.
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Free shipping may apply during promotional campaigns.
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Delivery charges vary by region and weight.
4. Order Tracking
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Tracking information will be provided via SMS, email, or WhatsApp (if applicable).
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Customers may also track orders via their account dashboard.
5. Failed Delivery Attempts
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After 2 failed attempts, the order may be returned.
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Re-shipping may require additional charges.