Legal

Privacy Policy

Last updated: April 2026

Effective Date: 25 March, 2026

Maithra respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We collect:

  • Name, email, phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party payment gateways)

  • Order history and browsing behavior

  • Social media interaction (if applicable)

 

2. How We Use Your Information

We use your data to:

  • Process orders and payments

  • Provide customer support

  • Improve platform experience

  • Send order updates and promotional offers (if subscribed)

  • Prevent fraud and enhance security

 

3. Data Protection

  • Sensitive data is encrypted.

  • Bank and payment information is securely handled.

  • Access to data is restricted to authorized personnel only.

 

4. Third-Party Sharing

We may share limited data with:

  • Suppliers and resellers (for order fulfillment)

  • Logistics providers (for delivery)

  • Payment gateways (for transaction processing)

We do not sell your personal data.

 

5. Cookies

We use cookies to:

  • Improve user experience

  • Personalize content

  • Analyze website performance

Users may disable cookies in browser settings.